Frequently asked questions

What is a home watch service?

A home watch service provides scheduled, professional inspections of unoccupied or vacant homes to ensure everything is secure and in good condition. During each visit, we look for signs of damage, system failures, break-ins, weather impact, or other concerns — then document our findings with a detailed report and photos. This service is ideal for seasonal homeowners, snowbirds, or anyone away from their property for an extended time.

Is home watch the same as property management?

No, home watch is different from property management. While property management involves leasing, tenant oversight, and rent collection, home watch services focus solely on property inspections and issue detection for unoccupied homes. Our goal is to keep your home protected and well-maintained while you're away—not to manage tenants or short-term stays.

Are you licensed and insured?

Yes, Hawk Home Watcher is fully licensed, bonded, and insured in the state of Minnesota. This protects you and your property and gives you peace of mind knowing that a qualified professional is caring for your home. We are happy to provide documentation upon request.

How often do you visit the property?

We offer flexible home watch schedules—weekly, bi-weekly, or twice a week — to meet your needs and align with insurance requirements. Regular visits ensure early detection of issues, protecting your property and minimizing risks.

Do you offer emergency response?

Yes, we’re available for emergency property checks in the event of unexpected situations such as storms, security alarms, power outages, or urgent guest-related issues (especially helpful for Airbnb/VRBO hosts). Our prompt response can prevent small issues from becoming costly repairs.

What areas of Minnesota do you serve?

We proudly serve homeowners throughout Minnesota, including the Twin Cities metro area (Minneapolis–St. Paul), Lake Minnetonka, Rochester, easter region like Lake Elmo, Dellwood, Stillwater, Afton, etc. and seasonal lake and cabin destinations. If you're unsure whether your property is within our service range, just reach out!

Where can I learn more about you?

You can explore other sections of this website, such as the "About Us" page or our blog, to learn more about our company, mission, and team.

How do I get started?

Getting started is easy. Contact us for a free consultation. We’ll visit your property (or schedule a virtual walk-through), learn about your home’s needs, and develop a customized home watch plan that fits your schedule and concerns. There’s no obligation—just a conversation about how we can help protect your home.

Do you work with Airbnb or VRBO hosts?

Yes, we work with short-term rental hosts to help protect your property and maintain your guest experience. We offer pre- and post-guest inspections, damage assessments, light cleaning checks, and vendor coordination for maintenance needs. Keeping your rental in top shape helps protect your reviews—and your investment.

Can you coordinate service vendors if there's a problem?

Absolutely. If an issue is detected, we’ll notify you immediately and—if you approve—we can coordinate with your preferred contractor or recommend a vetted local professional. We’re happy to provide access, oversee work, and follow up to ensure the job is completed to your standards.